Information and Referral

Our Information and Referral service helps you find the right support when you need it. We can connect you with local services in Whitehorse, including housing, money help, mental health, family support and more.  

Whether you’re in a tough situation or simply need some guidance, we listen with care and respect to link you to the people and organisations that can help. 

Each referral is tailored to your situation, so you get the support that’s right for you. We aim to connect you with the best services available for your circumstances.

Help Finding Accommodation

Check out these links to see a range of housing supports available.If you need more support with accommodation, you’re welcome to drop in , no appointment needed. Our friendly Community Support Workers will listen, discuss your situation, and guide you toward the best options for your needs. 


Help with Rental Relief

While WERS does not pay rent for clients, we can help you find other sources of rent assistance. We can also help eligible clients with food or other bills so there is more money for rent. Visit us in Box Hill during opening hours. 

  • Rental Assistance from Services Australia. You may be eligible for extra payments from Services Australia if you already receive certain payments from them.
  • The Victorian Government has established a rental assistance fund to provide Rent Relief Grants of up to $1,500 to Victorians experiencing rental hardship as a result of the coronavirus (COVID-19) pandemic.
  • Uniting Wesley’s Private Rental Assistance Program assists individuals and families who are vulnerable or at risk of being evicted from a rental property due to personal or financial crisis.
  • Homelessness private rental assistance aims to address and prevent homelessness by providing assistance to broker tenancy arrangements and provide financial assistance to people who are homeless or at risk of homelessness.

For information or support, call us on 03 9191 5333 or visit us at 1/27 Bank Street Box Hill Victoria during opening hours.  

You can also simply click the ‘Enquire now’ button below to submit an enquiry.